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FAQ

Frequently Ask Questions

Find answers to common questions about YOUWEN’s products, OEM/ODM services, certifications, production, customization, and global cooperation solutions.

1. What products does YOUWEN manufacture?

YOUWEN specializes in cold therapy systems, cold compression therapy devices, therapy pads, DVT sleeves, pneumatic compression garments, anti-decubitus mattresses, cooling blankets & caps, tourniquets, and inflatable rehabilitation products.

2. Do you provide OEM/ODM services?

Yes. We offer full OEM/ODM customization services, including logo printing, product design, material selection, connector customization, packaging, and private labeling.

3. What industries are your products used for?

4. Can you develop customized products based on our ideas?

Yes. Our R&D and engineering teams support customized development from concept design and 3D rendering to prototype testing and mass production.

5. How long does sample development take?

Customized samples are typically completed within 7 days, depending on product complexity and customization requirements.

6. What certifications do your products have?

Our company is certified with Intertek ISO 13485:2016, and our products comply with international standards including FDA, CE, RoHS, EAC, and FCC.

7. How do you ensure product quality?

We implement strict quality control throughout the production process, including incoming material inspection, production monitoring, and 100% final product inspection before shipment.

8. Which countries do you export to?

Our products are exported to customers worldwide, including Europe, North America, Asia, and other international markets.

9. What packaging and branding services do you provide?

We support customized packaging solutions, multilingual manuals, logo printing, color box design, and branding services based on customer requirements.

10. Who are your main customers?

We mainly work with global distributors, wholesalers, medical brands, rehabilitation centers, physiotherapy clinics, hospitals, and sports recovery companies.